Shipping & Returns

Fast, secure delivery and hassle-free returns for your peace of mind

Free Shipping

Complimentary shipping on all orders above ₹5,000 across India

Quick Delivery

Express delivery within 3-5 business days to major cities

Secure Packaging

Premium packaging to ensure your items arrive in perfect condition

Shipping Information

Delivery Time

• Metro Cities: 2-3 business days
• Tier 2 Cities: 3-5 business days
• Remote Areas: 5-7 business days

Shipping Charges

• Orders above ₹5,000: Free shipping
• Orders below ₹5,000: ₹150 shipping fee
• Express delivery: Additional ₹200

International Shipping

Available to select countries. Delivery time: 7-14 business days. Custom duties may apply.

Return Policy

Return Window

30 days from delivery date for unused items in original condition with tags attached.

Return Process

1. Contact our support team
2. Receive return authorization
3. Pack items securely
4. Schedule pickup or drop-off

Refund Timeline

Refunds processed within 5-7 business days after we receive your return.

Frequently Asked Questions

Can I track my order?

Yes, you'll receive a tracking number via email once your order ships. You can also track your order in your account dashboard.

What if my item doesn't fit?

We offer free size exchanges within 30 days. Simply contact our support team to initiate the exchange process.

Are there any items that can't be returned?

Custom-made and personalized items cannot be returned unless there's a manufacturing defect. Sale items are final sale.

Need Help?

Our customer service team is here to assist you with any shipping or return questions.

+91 98765 43210

support@feathersnflowers.com

Mon-Sat: 9 AM - 7 PM

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